Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes

Vittorio Lannutti

doi:doi:10.11648/j.ss.20231203.12

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Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes

Vittorio Lannutti

Published in Social Sciences (Volume 12, Issue 3)

Received: 10 February 2023 Accepted: 28 February 2023 Published: 18 May 2023

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Abstract

In this paper the main outcomes of four researches carried out from 2014 to 2021 in three Italian regions (Abruzzo, Marche and Tuscany) will be shown, focused on the migrant's integration processes. In these researches social workers, educators, schools and L2 teachers, Intercultural mediators who work in the field of migration were interviewed about their difficulties in their daily work. The reading key use to understand their difficulties was the street level bureaucrats theory of Lipsky. Thanks to their statements, it was possible to better understand the importance of the role of the context that affects their work in providing services and how the changes of migration and welfare policies are very important in the influencing of relationship with migrant people. Their strengths and weaknesses will be highlighted. In all the researches those professionals showed about their frustration because of the politicians' decisions to cut or to limit migration and welfare services in a framework characterized by a lack of inclusive paths' programming. However, these professionals can play an important role of change in migration's local policies, if they are supported by researchers and Institutions. Indeed, in one of the researches their points of view about the bad consequences funding cuts to migration policies were used to propose to a Regional Councillor of Abruzzo to finance migration policies again, previously deleted from her predecessor and she have done it. So in this case a bottom-up process was effective. Another important factor that emerged concerns the attitude of these professionals to understand the complexity of the mix of international and local migration policies and their skill to propose virtual improvements in order to provide a better service to their users.

Published in	Social Sciences (Volume 12, Issue 3)
DOI	10.11648/j.ss.20231203.12
Page(s)	82-87
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Street-Level Bureaucracy, Migration Policies, Bottom-up Processes

References

[1]	Lipsky M. (1980). Street-level Bureaucracy, New York: Russell Sage Foundation.
[2]	Barberis E., Boccagni P. (2014). «Blurred rights, local practices: Social work and immigration in Italy» in British Journal of Social Work, 44: pp. 70-87, doi: 10.1093/bjsw/bcu041.
[3]	Caponio, T., Borkeret, M. (2010). The Local dimension of Migration Policymaking, Amsterdam: Amsterdam University Press.
[4]	Barberis, E., (2010). «Il ruolo degli operatori sociali dell’ immigrazione nel welfare locale», in Rivista delle Politiche Sociali, xxiv, 1, 2010, pp. 45-60.
[5]	Idos, (2022). Dossier Statistico Immigrazione 2022, Roma: IDOS.
[6]	Campomori, F,. (2012). «Il profilo locale della cittadinanza tra politiche dichiarate e politiche in uso», in Ambrosini M. (a cura di), Governare città plurali. Politiche locali di integrazione per gli immigrati in Europa Milano: FrancoAngeli, pp. 37-68.
[7]	Caponio, T., (2004). «Governo locale e immigrazione in Italia. Tra servizi di welfare e politiche di sviluppo" in Istituzioni del Federalismo, 5, pp. 789 – 812.
[8]	Coccia, B., Di Sciullo, L., (2020). L’integrazione dimenticata. Riflessioni per un modello italiano di convivenza partecipata tra immigrati e autoctoni, Roma: Istituto di Studi Politici “S. Pio V” e Centro Studi e Ricerche IDOS.
[9]	Alexander, M., (2007). Cities and Labour Immigration: Comparing Policy Responses in Amsterdam, Paris, Rome and Tel Aviv, Aldershot: Ashgate.
[10]	https://www.interno.gov.it/it/temi/immigrazione-e-asilo/politiche-migratorie, wesite consulted 9 July 2022.
[11]	Hoxha D. e Lannutti V. (a cura di) (2015). Per una gestione integrata del fenomeno migratorio. Politiche, analisi, riflessioni e prospettive, Milano: FrancoAngeli.
[12]	Kazepov Y., (ed.) (2010). Rescaling Social Policies: Towards Multilevel Governance in Europe, Farnham-Burlington: Ashgate.
[13]	Carmel, E., (2015). «Limits and Contentions of eu Migration Governance: Reflections on the Junker Commissionand Beyond», in Politiche Sociali/Social Policies, gennaio-aprile, 1, 2015, pp. 27-42.
[14]	Aldershot: Ashgate; Ambrosini, M., (2001). La fatica di integrarsi. Immigrati e lavoro in Italia.
[15]	Bologna: Il Mulino; Ponzini, G., Pugliese, E. (edited by), (2008). Un sistema di welfare mediterraneo, Roma: Donzelli.
[16]	Manente, M., (2018). «Le difficoltà di integrazione negli apprendimenti adulti immigrati con bisogni linguistici specifici (BiLS)», in Italiano LinguaDue, 1/2018, pp. 432-439: 435.
[17]	Borrelli, L., M., Trasciani G. (2019). «I like to work with people - Everyday Stories and Reflections from Streetlevel Workers in the Migration Regime on What Motivates Their Tasks», in Politiche Sociali/Social Policies, 3, pp. 407-426.

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Vittorio Lannutti. (2023). Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes. Social Sciences, 12(3), 82-87. https://doi.org/10.11648/j.ss.20231203.12

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Vittorio Lannutti. Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes. Soc. Sci. 2023, 12(3), 82-87. doi: 10.11648/j.ss.20231203.12

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AMA Style

Vittorio Lannutti. Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes. Soc Sci. 2023;12(3):82-87. doi: 10.11648/j.ss.20231203.12

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@article{10.11648/j.ss.20231203.12,
  author = {Vittorio Lannutti},
  title = {Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes},
  journal = {Social Sciences},
  volume = {12},
  number = {3},
  pages = {82-87},
  doi = {10.11648/j.ss.20231203.12},
  url = {https://doi.org/10.11648/j.ss.20231203.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ss.20231203.12},
  abstract = {In this paper the main outcomes of four researches carried out from 2014 to 2021 in three Italian regions (Abruzzo, Marche and Tuscany) will be shown, focused on the migrant's integration processes. In these researches social workers, educators, schools and L2 teachers, Intercultural mediators who work in the field of migration were interviewed about their difficulties in their daily work. The reading key use to understand their difficulties was the street level bureaucrats theory of Lipsky. Thanks to their statements, it was possible to better understand the importance of the role of the context that affects their work in providing services and how the changes of migration and welfare policies are very important in the influencing of relationship with migrant people. Their strengths and weaknesses will be highlighted. In all the researches those professionals showed about their frustration because of the politicians' decisions to cut or to limit migration and welfare services in a framework characterized by a lack of inclusive paths' programming. However, these professionals can play an important role of change in migration's local policies, if they are supported by researchers and Institutions. Indeed, in one of the researches their points of view about the bad consequences funding cuts to migration policies were used to propose to a Regional Councillor of Abruzzo to finance migration policies again, previously deleted from her predecessor and she have done it. So in this case a bottom-up process was effective. Another important factor that emerged concerns the attitude of these professionals to understand the complexity of the mix of international and local migration policies and their skill to propose virtual improvements in order to provide a better service to their users.},
 year = {2023}
}

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TY  - JOUR
T1  - Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes
AU  - Vittorio Lannutti
Y1  - 2023/05/18
PY  - 2023
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JO  - Social Sciences
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PB  - Science Publishing Group
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UR  - https://doi.org/10.11648/j.ss.20231203.12
AB  - In this paper the main outcomes of four researches carried out from 2014 to 2021 in three Italian regions (Abruzzo, Marche and Tuscany) will be shown, focused on the migrant's integration processes. In these researches social workers, educators, schools and L2 teachers, Intercultural mediators who work in the field of migration were interviewed about their difficulties in their daily work. The reading key use to understand their difficulties was the street level bureaucrats theory of Lipsky. Thanks to their statements, it was possible to better understand the importance of the role of the context that affects their work in providing services and how the changes of migration and welfare policies are very important in the influencing of relationship with migrant people. Their strengths and weaknesses will be highlighted. In all the researches those professionals showed about their frustration because of the politicians' decisions to cut or to limit migration and welfare services in a framework characterized by a lack of inclusive paths' programming. However, these professionals can play an important role of change in migration's local policies, if they are supported by researchers and Institutions. Indeed, in one of the researches their points of view about the bad consequences funding cuts to migration policies were used to propose to a Regional Councillor of Abruzzo to finance migration policies again, previously deleted from her predecessor and she have done it. So in this case a bottom-up process was effective. Another important factor that emerged concerns the attitude of these professionals to understand the complexity of the mix of international and local migration policies and their skill to propose virtual improvements in order to provide a better service to their users.
VL  - 12
IS  - 3
ER  -

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Author Information

Vittorio Lannutti

Department of Economics Society Politics, University of Urbino, Urbino, Italy

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Plain Text BibTeX RIS

APA Style

Vittorio Lannutti. (2023). Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes. Social Sciences, 12(3), 82-87. https://doi.org/10.11648/j.ss.20231203.12

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ACS Style

Vittorio Lannutti. Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes. Soc. Sci. 2023, 12(3), 82-87. doi: 10.11648/j.ss.20231203.12

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AMA Style

Vittorio Lannutti. Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes. Soc Sci. 2023;12(3):82-87. doi: 10.11648/j.ss.20231203.12

Copy | Download

@article{10.11648/j.ss.20231203.12,
  author = {Vittorio Lannutti},
  title = {Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes},
  journal = {Social Sciences},
  volume = {12},
  number = {3},
  pages = {82-87},
  doi = {10.11648/j.ss.20231203.12},
  url = {https://doi.org/10.11648/j.ss.20231203.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ss.20231203.12},
  abstract = {In this paper the main outcomes of four researches carried out from 2014 to 2021 in three Italian regions (Abruzzo, Marche and Tuscany) will be shown, focused on the migrant's integration processes. In these researches social workers, educators, schools and L2 teachers, Intercultural mediators who work in the field of migration were interviewed about their difficulties in their daily work. The reading key use to understand their difficulties was the street level bureaucrats theory of Lipsky. Thanks to their statements, it was possible to better understand the importance of the role of the context that affects their work in providing services and how the changes of migration and welfare policies are very important in the influencing of relationship with migrant people. Their strengths and weaknesses will be highlighted. In all the researches those professionals showed about their frustration because of the politicians' decisions to cut or to limit migration and welfare services in a framework characterized by a lack of inclusive paths' programming. However, these professionals can play an important role of change in migration's local policies, if they are supported by researchers and Institutions. Indeed, in one of the researches their points of view about the bad consequences funding cuts to migration policies were used to propose to a Regional Councillor of Abruzzo to finance migration policies again, previously deleted from her predecessor and she have done it. So in this case a bottom-up process was effective. Another important factor that emerged concerns the attitude of these professionals to understand the complexity of the mix of international and local migration policies and their skill to propose virtual improvements in order to provide a better service to their users.},
 year = {2023}
}

Copy | Download

TY  - JOUR
T1  - Street Level Bureaucrats Between Frustrations, Powerlessness, Bottom-up and Resilience Processes
AU  - Vittorio Lannutti
Y1  - 2023/05/18
PY  - 2023
N1  - https://doi.org/10.11648/j.ss.20231203.12
DO  - 10.11648/j.ss.20231203.12
T2  - Social Sciences
JF  - Social Sciences
JO  - Social Sciences
SP  - 82
EP  - 87
PB  - Science Publishing Group
SN  - 2326-988X
UR  - https://doi.org/10.11648/j.ss.20231203.12
AB  - In this paper the main outcomes of four researches carried out from 2014 to 2021 in three Italian regions (Abruzzo, Marche and Tuscany) will be shown, focused on the migrant's integration processes. In these researches social workers, educators, schools and L2 teachers, Intercultural mediators who work in the field of migration were interviewed about their difficulties in their daily work. The reading key use to understand their difficulties was the street level bureaucrats theory of Lipsky. Thanks to their statements, it was possible to better understand the importance of the role of the context that affects their work in providing services and how the changes of migration and welfare policies are very important in the influencing of relationship with migrant people. Their strengths and weaknesses will be highlighted. In all the researches those professionals showed about their frustration because of the politicians' decisions to cut or to limit migration and welfare services in a framework characterized by a lack of inclusive paths' programming. However, these professionals can play an important role of change in migration's local policies, if they are supported by researchers and Institutions. Indeed, in one of the researches their points of view about the bad consequences funding cuts to migration policies were used to propose to a Regional Councillor of Abruzzo to finance migration policies again, previously deleted from her predecessor and she have done it. So in this case a bottom-up process was effective. Another important factor that emerged concerns the attitude of these professionals to understand the complexity of the mix of international and local migration policies and their skill to propose virtual improvements in order to provide a better service to their users.
VL  - 12
IS  - 3
ER  -

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